Marriott’s Menlo Park Property Embraces Smarter HVAC with Woosh Partnership

Introduction

In April 2024, the Menlo Park Residence Inn by Marriott  partnered with  Woosh Air to prioritize cleaner, healthier air for its guests. With its location near Stanford University, Stanford Hospital, Kaiser Permanente, Lucile Packard Children’s Hospital, and Menlo College, the hotel sees a high volume of visitors—some of whom have unique health needs.

Woosh smart filters help create a safer, more comfortable environment by capturing dust, pollen, pet dander, mold spores, smoke, PM2.5, bacteria, and viruses. Integrated smart sensors continuously monitor air quality and filter performance, ensuring filters are replaced promptly when needed—maximizing efficiency while maintaining a consistently healthy environment. This technology is especially valuable for guests who may be immunocompromised, recovering from illness, or simply seeking peace of mind during their stay. 

Testimonial From General Manager – Residence Inn Palo Alto Menlo Park

“Located near Stanford University, Stanford Hospital, Kaiser Permanente and Lucille Packard Children’s Hospital, our guests require a clean, safe environment with an emphasis on good air quality. As an extended stay hotel, we often house guests for months at a time, so their room becomes more like a home, rather than just a quick visit.” says Lia Kandel, General Manager Residence Inn Palo Alto Menlo Park. “With Woosh we've been able to improve the guest experience and have received positive feedback on the investments we've made with air filtration. It's been easy & quick to deploy and the smart technology gives us confidence in its performance and our ability to provide clean air to all our guests 24/7.”

Testimonial From Chief Engineer – Residence Inn Palo Alto Menlo Park 

“The HVAC diagnostics have been very valuable as we’ve been able to identify issues early and address them before they get worse. This has reduced escalations and room outages significantly.” Carlos Lopez

What are Woosh Smart Air Filters?  

The Woosh smart air filter maximizes filter life. It has sensors and uses data processing to determine  when it’s time to change the filter. Filters changed on a fixed schedule are changed too early or too  late. Too early results in unnecessary costs for material & labor while too late results in increased  system wear and energy consumption.  

The data collected by the filter is also helpful for diagnostic purposes. In this case, it was used to  detect early signs of coil freezing which if left unchecked could lead to catastrophic failure.  

Case Study: Health Benefits a Customer Experience at Residence Inn By Marriott with Woosh Air 

The Menlo Park Residence Inn shared valuable insights into the health benefits Woosh has provided for families. One standout example involves a family with six children—five boys and one girl—who have stayed at the property on and off over the past seven years for long-term visits. The daughter was born with a severely compromised immune system, and all five boys suffer from various allergies, particularly to dust, so clean air and a healthy environment are especially important to them.

Because the family has stayed in multiple rooms both before and after the installation of Woosh filters, they’ve been able to clearly notice the difference. According to the boys, the amount of dust has significantly decreased, and they are no longer sneezing or blowing their noses as frequently as before.

We greatly appreciate insights like this, as they reinforce the meaningful impact clean air has on people’s lives. It drives our work and supports our mission—to create healthier, more comfortable environments for individuals and families everywhere.

For a more detailed look at how Woosh’s smart filters have helped Residence Inn Palo Alto Menlo Park reduce costs and labor, explore the full case study here.

Thank you Residence Inn Palo Alto Menlo Park for your continued support!