Shipping policy

We are proud to offer free standard shipping on all orders, with no discount codes or minimum spend required; however, please note that we ship exclusively to the continental United States and cannot fulfill orders to Alaska, Hawaii, US Territories, P.O. Boxes, APO/FPO/DPO military addresses, or international locations. Any orders placed with a shipping address falling into these restricted categories will be automatically cancelled and fully refunded. All orders are processed and packed at our warehouse within 1–2 business days (excluding weekends and holidays), and transit time with our carriers typically takes an additional 3–7 business days, meaning you should expect a total delivery window of 4–9 business days from the moment your order is placed. As soon as your order ships, you will receive a confirmation email with a tracking number, which may take 24–48 hours to activate. If your package arrives damaged, please email photos to us at support@wooshair.com within 48 hours of delivery so we can issue a replacement; if your package is marked as delivered but missing, please check with neighbors or household members before contacting us within 3 days so we can open a carrier investigation.